Remove Call center experience Remove outsourcing Remove Scripts Remove virtual call center
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What Is a BPO Call Center and What Does It Do?

TeleDirect

Read on to learn everything you need to know about BPO call center services and how they can help your business grow today. What Is a BPO Call Center? So what does BPO stand for in call center terms? Business process outsourcing. How Does a Call Center Work? Types of BPO Call Center.

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Working in a Call Center: The Definitive Guide

aircall

Working in a call center means being the first point of contact for a customer getting in touch with a company. As customers in every industry become more tech-savvy, the call center model has been evolving. Nevertheless, in practice, you’ll be confronted with situations which don’t follow the script.