Calling all Call Centers: Confessions of a Tech Support Agent
Fonolo
APRIL 16, 2019
And like many others, this meant starting out in a call center, answering the phone calls of helpless software users, as a lowly, humble Technical Support Representative (TSR). . Call center agents of all kinds have a difficult task. In my opinion, the power of a call-back is highly underestimated.
Let's personalize your content