Hodusoft

JUNE 17, 2021

HoduCC – the Call & Contact Center software by HoduSoft has been named as Category Leader and FrontRunner for call recording software in the latest list published by Gartner Digital Markets Report. It is our vision to make innovative market leading software accessible to businesses of all sizes.

Marketing 98

Marketing Contact Center Telecommunications Call Center 98

Hodusoft

MARCH 10, 2022

As we ring the year 2022, our customers have bestowed upon us the gift– HoduSoft bagged the 7th spot in the Gartner’s GetApp 2022 Category Leader’s list for auto dialer software. GetApp is a Gartner Digital Markets entity, which collects software product reviews and ratings for providing insights to the buyers. Ease to use .

call center software 52

call center software Call Center Contact center software Interactive Voice Response 52

Fonolo

FEBRUARY 7, 2013

Either that or they’ll take to social media and harang your marketing team for answers, and publicly shame you when it takes longer than a couple of minutes to respond. Working with many legacy call center software platforms can be, put mildly, frustrating. ” Problem solved.

Call Center 62

Call Center Interactive Voice Response Wait times Abandon rate 62

NobelBiz

MAY 22, 2022

Based on a NobelBiz Webinar (Call Center Talent Acquisition & Hiring for Success) , this article aims to understand what the call center workforce market looks like in the present day and provide practical solutions for achieving proficient hiring, training, and workforce management processes.

call center workforce 52

call center workforce Call Center Management Gamification 52