The Future of the Contact Center is Remote
Fonolo
NOVEMBER 10, 2020
“When looking back at it, we really only had about 10 days to get all the hundreds of our call center associates home. ” — Jeannie Walters , CX Expert, CEO of Experience Investigators , TEDx Speaker, Consultant. ” — Matt Beaty , Executive Vice President of Sales & Marketing at Brightmetrics™.
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