The Impact of COVID on Contact Centers: from the Experts
Fonolo
OCTOBER 27, 2020
Here’s how COVID-19 impacted contact centers — and the CX industry as a whole — as told by the experts: Read the Full Report, FREE: Download The State of the Contact Center in 2020 Industry Report. When looking back at it, we only had about ten days to get all the hundreds of our call center associates home.
147 
Let's personalize your content