Calibration, Scripts, Technical Support and Telecommunications

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Calibration

Scripts

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Telecommunications

Churn prediction using multimodality of text and tabular features with Amazon SageMaker Jumpstart

AWS Machine Learning

JANUARY 17, 2023

Customer churn is a problem faced by a wide range of companies, from telecommunications to banking, where customers are typically lost to competitors. But I would like to have more help in terms of technical support, I haven't had the kind of help with my phone line and I don't have the type of tech support I want.

Calibration

Calibration Metrics Accountability Technical Support

25 Call Center Leaders Share the Most Effective Ways to Boost Contact Center Efficiency

Callminer

AUGUST 1, 2017

Bill Dettering is the CEO and Founder of Zingtree , a SaaS solution for building interactive decision trees and agent scripts for contact centers (and many other industries). Launched in 2013, Zingtree has helped over 15,000 organizations streamline support, engage with customers, and more. Bill Dettering. Jeff Greenfield.

Contact Center

Contact Center Call Center Average Handle Time Real estate

Customer Contact Central

Churn prediction using multimodality of text and tabular features with Amazon SageMaker Jumpstart

25 Call Center Leaders Share the Most Effective Ways to Boost Contact Center Efficiency

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