Real Blue Sky

MARCH 6, 2023

You may also enjoy reduced real estate and facilities costs. Add to this the ability to deploy various technologies at the OSP’s scale, and you’re likely to be able to deploy at lower cost features like an in-queue callback, natural language IVR, AI agent assistance, and a host of additional capabilities.

outsourcing 98

outsourcing Contact Center Real estate Business Process Outsourcing 98

Real Blue Sky

MARCH 6, 2023

You may also enjoy reduced real estate and facilities costs. Add to this the ability to deploy various technologies at the OSP’s scale, and you’re likely to be able to deploy at lower cost features like an in-queue callback, natural language IVR, AI agent assistance, and a host of additional capabilities.

outsourcing 52

outsourcing Contact Center Real estate Business Process Outsourcing 52

Real Blue Sky

MARCH 6, 2023

You may also enjoy reduced real estate and facilities costs. Add to this the ability to deploy various technologies at the OSP’s scale, and you’re likely to be able to deploy at lower cost features like an in-queue callback, natural language IVR, AI agent assistance, and a host of additional capabilities.

outsourcing 52

outsourcing Contact Center Real estate Business Process Outsourcing 52

Xaqt

JUNE 1, 2020

The offshore business process outsourcing industry is likely to be the hardest hit. Even before the global pandemic, Contact Center and Business Process Outsourcers (BPOs) were facing new headwinds and competitive pressures. "I do expect cognitive and robotic automation projects to lead to some job loss.

Virtual Agent 52

Virtual Agent outsourcing Call Center Real estate 52