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Our Favorite Customer Support Reads and Listens of 2021

Nicereply

We’ve compiled benchmarks to help you compare your CSAT, NPS, and CES scores to industry standards and inspire your goal setting. At some point, the inquiries from customers can be too much to handle internally. So for many companies, outsourcing is the best next move. Thank you for joining us for the ride in 2021!

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Choosing back office outsourcing service? Things to consider

Back Office Centers

Considerations for Selecting a back office outsourcing service Provider Effective back office operations are critical to the effective functioning of any firm. Services like bookkeeping, payroll, data entry, customer support, and more may fall under this category. What Are the Benefits of Outsourcing Back office Functions?