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Inbound vs Outbound Call Centers: Which is Right for Your Business?

TeleDirect

JULY 1, 2021

But first, it helps to determine the key differences between the two main types of call center platforms: the inbound and outbound call centers, respectively. Important Differences: Inbound vs Outbound Call Center Services. You need contact center solutions, but aren’t sure which one suits your needs.

Call Center 62
Call Center Upselling Healthcare outsourcing 62
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Service Spotlight: Real Results for Real Estate

TeleDirect

MARCH 12, 2018

One underrated aspect – yet nonetheless critical – of high achievement in the real estate industry has to do with business process outsourcing (BPO). The best real estate call centers aren’t just about taking incoming calls – they also help with outbound messaging and smart customer contact methods.

Real estate 94
Real estate outsourcing Call Center Business Process Outsourcing 94
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