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How TeleDirect Call Centers Can Boost Your CMS Star Rating

TeleDirect

Our business process outsourcing (BPO) call center solutions enable companies to stay connected with customers, improve service, and boost their bottom lines. The star rating system was established by the Centers for Medicare & Medicaid Services (CMS), a division of the U.S. Reservation services.

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Inbound vs Outbound Call Centers: Which is Right for Your Business?

TeleDirect

TeleDirect , a premier business process outsourcing (BPO) provider of call center platforms and other critical client communication tools, offers expertly outsourced inbound call centers and outbound call centers. Your business sector.

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Best Call Center Service for Businesses

TeleDirect

TeleDirect’s commitment to business process outsourcing (BPO) excellence spans a wide range of industries and business sectors, from financial firms to healthcare companies. At TeleDirect, our philosophy is rather simple: establish trust right away, and then deliver on our BPO promises.