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How Hiring a Call Center Supports Your Business Goals in 2019

TeleDirect

Like many companies and enterprises, you probably had a few pleasant surprises – and a few disappointments. Yearly fiscal targets rarely go as planned, but there are a few things you can do for 2019 to meet and exceed your business goals. How can a professional outsourced call center do all this and more?

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Inbound vs Outbound Call Centers: Which is Right for Your Business?

TeleDirect

TeleDirect , a premier business process outsourcing (BPO) provider of call center platforms and other critical client communication tools, offers expertly outsourced inbound call centers and outbound call centers. Your business sector. Constant feedback.

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Key Considerations When Choosing an Outsourced Call Center

TeleDirect

Figuring out how to strike the balance between attentive, on-point customer service and still taking care of your own business tasks is one of the most underrated challenges you’ll deal with. The solution? Expert-level, experienced outsourcing. How can live agent support assist your enterprise? Handle spillover volume.