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Comparing and Purchasing Call Monitoring Software: 20 Experts Reveal the Biggest Mistakes Companies Make (and How to Avoid Them)

Callminer

Janeen Ansell is the Operations Manager at TeleDirect , a leader in business process outsourcing (BPO) with a multi-tier menu of solutions for a variety of commerce requirements. One common mistake I see from call centers that I have consulted with over the last year is…”. Janeen Ansell. Tele_Direct.

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Transforming Customer Engagement Through Our Cutting-Edge Call Center Technology

TeleDirect

How do we manage this as a national business process outsourcer? Through advanced call center technology. Let’s explore our integrated technology stack and how it benefits your business. To learn more about working with our expert agents or to schedule a consultation, contact TeleDirect today.

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Reasons Why A 24/7 Call Center May Be Right For Your Business

TeleDirect

With TeleDirect’s built-in call center tools and reservation services , our live agent support and robust infrastructure gives your 24/7 call center added functionality when you need it most – so you can focus in on more critical needs. You can also fill out our customer contact form.