The Best Advice for Contact Centers in 2018: The Experts Weigh In
Fonolo
AUGUST 29, 2018
Doing” human interactions well in an increasingly self-service world will set you apart. The business value won’t be based on simply being a standalone channel – rather, it must integrate with other channels so agents can truly provide a multichannel experience. Learn more about Jon here and here.
Let's personalize your content