Remove Brand ambassadors Remove Examples Remove Feedback Remove Revenue potential
article thumbnail

Laying the Groundwork for Omni-Channel Customer Experiences

Hero Digital

An airline, for example, might choose a group of their frequent flyers who sometimes board other airlines on competing routes. These travelers likely can offer a substantial upside revenue potential with just an average of one additional booking. The key in selecting your segment(s) is to look for the low-hanging fruit.

article thumbnail

CRM, Social Media, Marketing and More — Everything You Need to Know About Customer Engagement Software

Comm100

The beauty of virtual spaces is not only the establishment of a different, more customer-centric corporate culture: customers’ footprints are now easier than ever to map and transform into revenue. Feedback is easier than ever to collect, and customer demands (although ever-growing) are becoming easier to identify and meet.

CRM 48