Yes, Your Customer Feedback Still Matters: Here’s Why You Need to Continue to Listen
aircall
SEPTEMBER 22, 2021
They typically have around five to 10 questions about your product or service, the customer’s experience, and their overall satisfaction with your offering. While these surveys can be in the form of written questionnaires, in-person interviews, or phone calls, they are now more commonly done over the internet or other digital means.
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