VocalCom

JUNE 22, 2020

Providing intuitive contact center solutions will accelerate training and adoption by distant agents. Want to know more about the evolution of contact centers ? Download our white paper Contact Centers of the Future: Creating the experience of tomorrow.

Brand ambassadors 62

Brand ambassadors Contact Center contact center workforce contact center solutions 62

Playvox

FEBRUARY 27, 2024

The global pandemic heralded in a new era of workforce preferences and trends, and many contact centers are rising to the occasion to incorporate best practices into their workplace: Support remote, hybrid, and flexible work arrangements Create an employee-first workplace culture Embrace work-life balance Recognize and reward high-performing agents (..)

Contact Center 73

Contact Center Coaching Real estate Employee engagement 73

NobelBiz

MARCH 29, 2022

In the contact center sector, customer engagement is one of the strategic objectives of many companies today. Gaining customer engagement benefits companies’ performances and income and can turn clients into “brand ambassadors.”

Contact Center 52

Contact Center Cloud contact contact center solutions Brand ambassadors 52

Expivia

JANUARY 19, 2021

This virtual brand ambassador could show you how to repair the wheel virtually before you go to do it yourself. If you need to send it back, that ambassador can take your information through API’s, connect to the CRM, and have everything sent to you just like any IPR. You say your toy is broken and the wheel fell off.

Technology 52

Technology Customer Experience Brand ambassadors Chatbots 52

NobelBiz

FEBRUARY 22, 2023

Whether the problem is the product of an individual or corporate fault, agents are brand ambassadors who must treat consumers with kindness and goodwill. How to solve it: call center agent sensitivy training is critical to your success. That is why we are renowned as the industry’s promise keepers.

Call Center 52

Call Center Customer Service Brand ambassadors Average Handle Time 52

NobelBiz

MAY 17, 2022

Whether the problem is the product of an individual or corporate fault, agents are brand ambassadors who must treat consumers with kindness and goodwill. How to solve it: call center agent sensitivy training is critical to your success. That is why we are renowned as the industry’s promise keepers.

Call Center 52

Call Center Customer Service Brand ambassadors Average Handle Time 52