The Best Advice for Contact Centers in 2018: The Experts Weigh In
Fonolo
AUGUST 29, 2018
In contemporary times, the deafening sounds of the outside world via the news, social media, the subway, the radio, the street, and even the phone lines can distract us from our long-term professional and personal goals. Dealing with difficult situations needs to be a dominant component of all customer service training and coaching.”.
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