Value Your Employees and Pay Them Well to Improve Your Call Center Experience
SharpenCX
JULY 28, 2021
For your call center agents, it ruins their experience at work and it tanks your contact center’s potential. . Low pay ruins the call center experience (and business results) with: Poor performance Low morale Absenteeism Higher attrition (and the costs that go with it). Pay well to attract top talent.
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