Remove Brand ambassadors Remove Call center experience Remove Employee engagement Remove Morale
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Value Your Employees and Pay Them Well to Improve Your Call Center Experience

SharpenCX

An underpaid employee is far less likely to be engaged at work. And, this lack of engagement — or worse, active disengagement — has its consequences. . Low pay ruins the call center experience (and business results) with: Poor performance Low morale Absenteeism Higher attrition (and the costs that go with it).