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Three Ways to Get More Value from Your Workforce Optimization Platform

Avaya

JUNE 18, 2018

Each interaction is critical and contributes to the overall lifetime customer experience that drives engagement, value and loyalty. Workforce optimization solutions play a key role in helping you transform your customer engagement initiatives, improve the productivity of customer support personnel, and comply with ever-increasing regulations.

Quality management 40
Quality management Analytics Coaching Contact Center 40
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Your guide to generative AI and ML at AWS re:Invent 2023

AWS Machine Learning

NOVEMBER 22, 2023

Use the “Generative AI” tag as you are browsing the session catalog to find them. Join this session to hear from powerhouse AWS media customer FOX and learn how hyper-personalized experiences can be used to build engagement and drive revenue. And although our track focuses on generative AI, many other tracks have related sessions.

Engineering 109
Engineering Best practices APIs Government 109
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