How Customer Success Can Use Metrics to Better Engage Investors and Boards
ChurnZero
FEBRUARY 4, 2022
You may know that companies score health in many ways including assigning points, implementing rankings (A, B, C, D), or using a color-coding system (green, yellow, or red) to indicate good, average, or poor health. Whether you need to convince investors to support your idea or fund more resources, make the focus about them.
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