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Choosing the Right Multi-Tenant IP PBX Software for Your MSP Business

Hodusoft

Choosing the Right Multi-Tenant IP PBX Software for Your MSP Business A managed services provider (MSP) is an information technology (IT) services firm that manages infrastructure as well as a range of functions and processes for clients. How Does Multi-tenant IP PBX Software Benefit Msps? Read on and thank us later.

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Cost Per Call : A Key Metric for Your Contact Center

Hodusoft

Cost Per Call : A Key Metric for Your Contact Center Have you ever wondered how much money you spend to handle a single call? If you’ve mulled over the question, then you must be aware of the concept known as ‘cost per call.’ How to calculate the cost per call in a contact center?