JustCall

APRIL 13, 2020

Are you finding it difficult to manage remote customer service teams? Well, you’ve dropped in at the right place. With the pandemic leading to global lockdowns, teams are moving to work from home and remote culture. We interviewed several customers and customer service teams that have shifted to remote working.

Customer Service 98

Customer Service Interactive Voice Response Analytics First call resolution 98

aircall

AUGUST 9, 2022

If the past few years haven’t convinced your company to invest in a virtual phone system, this article will. Bring your business into the 21st century with a cloud phone system and leave outdated landlines in the past. . How does a virtual phone system work? What is a virtual phone system?

voip 62

voip Interactive Voice Response CRM Analytics 62

JustCall

MARCH 24, 2020

Managing remote teams is becoming the need of the hour. Every day, more teams and individuals are taking to remote work. Keeping business goals intact in such a scenario becomes the challenge. Keeping business goals intact in such a scenario becomes the challenge. Your teams will surely like it. less travel.

Multichannel 68

Multichannel Accountability Time management Management 68

JustCall

APRIL 13, 2020

The perks of working remotely are finally coming to the fore. As enterprises are going remote, they are also switching the way they communicate with target audiences and approach prospects. Even if you make a shift to remote work, you need to ensure that your business runs as usual.

Sales 98

Sales CRM Analytics Chatbots 98