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From 411 Operator to Contact Center Geek: An Interview with Contact Center Operations Expert, Matt Beckwith

Vistio

He has been named a top thought leader in the contact center space and serves on the steering committee for the Northern California Contact Center Association. Do I have your permission to record this call for quality assurance? Enjoying this Blog? Bringing you back to my old QA days, but absolutely.

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Unique Fully-managed Solution Emerges from Sitel-NICE inContact Collaboration

NICE inContact

Sitel partners with its clients to build brand loyalty and customer satisfaction with innovative, end-to-end solutions for enhancing the customer experience, and its contact center associates deliver more than 2.5 million customer experiences every day! Read more about this collaboration.