Blog Business Process Outsourcing industry standards Service level 
Callminer
JULY 22, 2018
When it comes to business process outsourcing (BPO), the virtual assistant market is predicted to reach $3 billion by the year 2020. And it is no surprise that the number of home-based customer service agents is expected to grow at a compounded annual growth rate of 36.4%. It all comes down to process.
Real Blue Sky
MARCH 6, 2023
In fact, according to one Deloitte study, the number of service leaders whose top priority was cost reduction will shrink by one-third. This blog post is not about the technological transformation of the call center into the modern contact center. Complies with your required industry standards.
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Real Blue Sky
MARCH 6, 2023
In fact, according to one Deloitte study, the number of service leaders whose top priority was cost reduction will shrink by one-third. This blog post is not about the technological transformation of the call center into the modern contact center. Complies with your required industry standards.
Real Blue Sky
MARCH 6, 2023
In fact, according to one Deloitte study, the number of service leaders whose top priority was cost reduction will shrink by one-third. This blog post is not about the technological transformation of the call center into the modern contact center. Complies with your required industry standards.
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