9 6 how-to-scale-your-culture-as-your-contact-center-grows 
aircall
JUNE 28, 2022
By the way, transparency is at the center of our values, that is why for the past eight years we’ve been communicating regularly to our entire team our most important metrics, our ARR, our NPS, our profit margins, and more. We’ve decided to open our books, YES, you read right: We are making Aircall revenue public! . Aircall’s Startup Journey.
AskNicely
JANUARY 10, 2019
Validating that, AskNicely’s 2018 NPS Benchmark Study found forward-looking companies that strategically step away from price wars to concentrate on customer experience metrics are discovering more retention and better growth. Only one in twenty-six people will actually come to you with a complaint. Online Reviews Make or Break.
Expert insights. Personalized for you.
147 
Let's personalize your content