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Ecommerce , CX and the ‘New Normal’ – BPO / Outsourcing Companies Support Brands

Anexa BPO

Ecommerce took centre stage, and those drastic innovations, along with the need for businesses to duplicate in-person shopping experiences as part of their customer experience, have created a new normal in consumerism. By 2027, it’s projected that social commerce will account for $604 billion in sales. And e-commerce?

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The New Player in Town – eB2B Platforms

Anexa BPO

trillion globally, fragmented retail is ready for an eB2B transformation, which will involve portals and platforms to replace the in-person model. So how can BPO outsourcing companies like Anexa impact your brand’s ability to harness the critical opportunities that lead to sustainable growth? That’s about to change.