9 Benefits of Cloud-Based Call Center Solutions
Global Response
JULY 17, 2023
This is possible because cloud-based solutions generally operate on a pay-as-you-go model, where you pay for the number of agents or usage you actually have. After all, with cloud-based contact centers, all of your data is stored in the cloud, on a system that’s managed by someone else. Surely, that can’t be secure?
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