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The New Player in Town – eB2B Platforms

Anexa BPO

trillion globally, fragmented retail is ready for an eB2B transformation, which will involve portals and platforms to replace the in-person model. Contact Anexa today to see how we can support all of your customer-centric activities. That’s about to change. With a market share of $2.8

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Ecommerce , CX and the ‘New Normal’ – BPO / Outsourcing Companies Support Brands

Anexa BPO

Ecommerce took centre stage, and those drastic innovations, along with the need for businesses to duplicate in-person shopping experiences as part of their customer experience, have created a new normal in consumerism. Over the course of eighteen months, consumers have fundamentally changed. Social Commerce: This one speaks for itself.