Remove Bilingual agents Remove Contact Center Remove Multichannel Remove Service level
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Tunisia Call Centers: Are They Right for Your Organization?

Global Response

After clearing the backlog quickly and efficiently, we were able to help ASICS continue to scale—from 20 Global Response agents, to 30 and then to 40—while expanding their customer service channels, preventing backlogs, meeting customer demands and improving service levels. Of course, it depends on the call center.