Bilingual agents, call center solutions and Customer retention

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Bilingual agents

call center solutions

Customer retention

6 Reasons to Avoid Hiring a Call Center (and How to Overcome Them)

Global Response

JULY 23, 2023

When you look for a call center provider, double-check from the beginning that they are certified and compliant with US-based data privacy and security laws, looking for things like PCI compliance, SOC-2 compliance and HIPAA (if relevant). FAQs How do call centers handle multiple languages?

Call Center

Call Center outsourcing Bilingual agents Service level

Tunisia Call Centers: Are They Right for Your Organization?

Global Response

JUNE 20, 2023

With innovation and technological support from both cultural and governmental influences, it’s created a strong sense of agency, innovation and development for call center solutions. Tunisia has been ranked as one of the leading nations for innovation and business growth across the Middle East and North Africa (MENA) region.

Call Center

Call Center outsourcing Bilingual agents Education

Customer Contact Central

6 Reasons to Avoid Hiring a Call Center (and How to Overcome Them)

Tunisia Call Centers: Are They Right for Your Organization?

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