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Remove Bilingual agents Remove Business Process Outsourcing Remove Customer Experience Related Topics
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The Caribbean: A Hidden Gem for Nearshore Outsourcing

Outsource Consultants

DECEMBER 13, 2023

While these features certainly attract tourists, the Caribbean holds a plethora of undiscovered possibilities in the world of business process outsourcing. This makes them well-suited for handling customer support services for US companies. Here are a few of the region’s biggest draws for US companies.

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outsourcing Bilingual agents Business Process Outsourcing Government 67
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BPO Call Centers: 8 Features To Look For

Global Response

APRIL 17, 2023

And with 68 million US residents speaking another language besides English at home, multilingual support isn’t just an added bonus for the customer experience. Multilingual support can also improve your customer service overall, by improving conversion rates, lowering call attrition, and so on. Ready to perfect your CX?

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Call Center outsourcing Bilingual agents Chatbots 62
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