AI and Live Chat: A Winning Combination
CSM Magazine
DECEMBER 1, 2020
Those that come up with the right formula can expect extra sales, greater customer loyalty, better utilisation of frontline staff and reduced costs. What is more, thanks to machine-learning, the more AI tools are used, the better they get, making them a valuable and strategic addition to an organisation’s corporate CX and sales strategy.
Let's personalize your content