Avaya

MAY 9, 2017

It means enterprise leaders having a firm grip on the big data that infuses their organizations. Our ebook, The Fundamentals of Digital Transformation, can help organizations get started. It requires executive buy-in, sponsorship, and steady leadership. The reality of a smart, digital world is clear.

Customer Experience 76

Customer Experience Government Big data Enterprise 76

Avaya

AUGUST 2, 2017

They’re challenged with evolving from legacy hardware to a services-based ecosystem that supports digital drivers like cloud, mobile, big data analytics, and social. Check out our eBook, Fundamentals of Digital Transformation. Interested in not just creating but executing a successful digital transformation? We’re here to help.

Enterprise 63

Enterprise Big data Analytics Technology 63

Avaya

MAY 23, 2017

Technologies like Artificial Intelligence, automation, big data, and the Internet of Things have made digital transformation an absolute necessity for organizations. For more tips, insights, and impactful statistics check out our eBook, Fundamentals of Digital Transformation. Let me know what you think.

Customer centricity 42

Customer centricity Contact Center Big data Analytics 42

Comm100

FEBRUARY 16, 2018

Recommended for you: [eBook] Improve Your Customer Experience: An Action Plan for CX Success. Facebook is making a big change: they are changing their algorithm to share more personal content rather than posts from businesses or news outlets. There will be more big data security breaches,” she writes. Lots of ’em.

Customer Service 40

Customer Service Chatbots Journey mapping Multichannel 40