Conversations with Clients: Ding Yi (Allen), Ant Financial, Part I
COPC
SEPTEMBER 5, 2019
Being an internet-based company, we instinctively started to think about how we could use new technologies and big data to overcome the obstacles we were finding in our service delivery. We needed to work out how to ensure our service capabilities — as well as our resources — were keeping up with our phenomenal growth.
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