Big data Consulting Customer centricity Technical Support 
TechSee
NOVEMBER 20, 2018
Both solutions have a dramatic impact on the customer experience, improving support processes and lowering costs across the board. Data Analytics: From reactive to predictive response. In addition, when a truck toll is needed, remote visual support ensures that the right technician is deployed with the correct parts and tools.
TechSee
DECEMBER 5, 2017
According to Walker , a customer intelligence consulting firm, by 2020, customer experience will overtake price and product as the key brand differentiator for B2B. This customer-centric focus has resulted in 72% of businesses reporting that their top priority is improving the customer experience, according to Forrester.
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