Remove Big data Remove call center solutions Remove Self service Remove Technical Support
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5 Customer Service Tech Trends to Explore at MWC 2018

TechSee

Verto Analytics offers market research and cross-platform measurement services that give brands, publishers, and researchers a multi-dimensional view of the digital consumer. AR has been especially beneficial in the technical suppor t domain. An increasing number of customers are demanding self-service options.

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5 Customer Service Tech Trends to Explore at MWC 2018

TechSee

Verto Analytics offers market research and cross-platform measurement services that give brands, publishers, and researchers a multi-dimensional view of the digital consumer. AR has been especially beneficial in the technical suppor t domain. An increasing number of customers are demanding self-service options.

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11 Contact Center Technologies to Boost Customer Satisfaction

TechSee

Its intelligent knowledge base/self-service platform is powered by artificial intelligence, unified search, rich analytics, and machine learning. The Canadian-based Coveo increases self-service success and case deflection by making search core to the self-service experience.