Remove Big data Remove Business Process Outsourcing Remove Calibration Remove Customer Service
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Sunshine Financial ServiceCommitted to Excellence

COPC

In late March 2020, Shandong Sunshine Financial Service Information Technology Co., launched its bid to become the first business process outsourcer (BPO) enterprise in China to be certified to the COPC Customer Experience (CX) Standard Release 6.1, Calibrate QAs using a quantified approach.