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Boost Stadiums with Oracle EPM: Elevate Fan Experience and Ops

CSM Magazine

By integrating planning across the board – from scenario modeling to budgeting – the system enables stadiums to create connected, agile plans that are deeply rooted in industry best practices. Carrying on, it’s fascinating to examine the data coming from recent surveys among those in the finance sector.

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A Comprehensive Guide to Customer Interaction Analytics

NobelBiz

Feedback Forms: Post-call or post-chat surveys and feedback forms provide direct customer insights which are then fed into the analytics system. Check out this article and some best practices on Performance Management for Leaders, Managers and Agents.

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7 Ways to Automate Customer Service (Without Sacrificing Quality)

JivoChat

Read on to learn more about the various ways that automating customer service can benefit your business. We’ll also share some actionable strategies and best practices to help you decide how to implement customer service automation. What Is Customer Service Automation? Enables self-service.