Remove Best practices Remove Chief Customer Officer Remove Sales Remove Strategic Value
article thumbnail

Predictions for Customer Success in 2019

ChurnZero

So, without further ado, here are twenty-two trends, best practices and predictions for the year ahead. We’ll see more applications of AI in Customer Success, but these will mostly be behind-the-scenes. the stuff that Customer Success teams are really meant to do). Such days are waning.

SaaS 73
article thumbnail

Predictions for Customer Success in 2019

ChurnZero

So, without further ado, here are twenty-two trends, best practices and predictions for the year ahead. We’ll see more applications of AI in Customer Success, but these will mostly be behind-the-scenes. the stuff that Customer Success teams are really meant to do). Such days are waning.

SaaS 49