Best practices Calibration Quality calibration Training 
Robert Davis
APRIL 5, 2018
Telesales agents trained in conversational sales techniques provide a meaningful emotional connection that not only increases conversion rates and customer satisfaction, but customer loyalty as well. Combine this with competitive compensation and incentives tied into quality scores and performance, and you have a winning formula.
Robert C. Davis and Associates
APRIL 5, 2018
Telesales agents trained in conversational sales techniques provide a meaningful emotional connection that not only increases conversion rates and customer satisfaction, but customer loyalty as well. Combine this with competitive compensation and incentives tied into quality scores and performance, and you have a winning formula.
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