What Support Metrics Should SaaS Companies be Using?
Kayako
JULY 27, 2017
As a support team manager, you’re already wearing a ton of hats – bet you didn’t think data wizard would be one of them, huh? But this is your life as a manager developing a SaaS customer support model that scales. 5 Metrics that shape your SaaS customer support model. And there’s so many metrics you can track !
80 
Let's personalize your content