Q&A: The Right Way to Handle Customer Objections & Negotiations
ChurnZero
MARCH 12, 2021
Ideally, the sales rep who closes the deal introduces you (the CSM) to their buyer. You start having a conversation at or slightly before the point of sale. You keep that conversation strategic. Executives always have a pile of magazines. I have this pile of magazines on my desk. We all have it.
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