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ConvergeOne Sets the Industry Standard With a Net Promoter Score of 80

ConvergeOne

ConvergeOne Achieves an NPS That’s Nearly Double the Industry Benchmark. The score is nearly double the IT services industry benchmark of 42, as reported by ClearlyRated. Here are some recent Customer Success Stories that showcase the strength of our partnerships. Alliance Residential Company.

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Should You Outsource Your Contact Center?

Real Blue Sky

You may also enjoy reduced real estate and facilities costs. You may even find it helpful to leverage a third party to evaluate performance relative to best practices and benchmarks. Complies with your required industry standards. Delivers thought leadership and guides clients to continuous improvement.

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article thumbnail

Should You Outsource Your Contact Center?

Real Blue Sky

You may also enjoy reduced real estate and facilities costs. You may even find it helpful to leverage a third party to evaluate performance relative to best practices and benchmarks. Complies with your required industry standards. Delivers thought leadership and guides clients to continuous improvement.

article thumbnail

Should You Outsource Your Contact Center?

Real Blue Sky

You may also enjoy reduced real estate and facilities costs. You may even find it helpful to leverage a third party to evaluate performance relative to best practices and benchmarks. Complies with your required industry standards. Delivers thought leadership and guides clients to continuous improvement.

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25 Call Center Leaders Share the Most Effective Ways to Boost Contact Center Efficiency

Callminer

Rachel Ivers worked as an Inside Sales Representative for 8z Real Estate for one and a half years. She also worked for zavvie, a real estate marketing startup. Additionally, she works at the CU Boulder Real Estate Center. The number one way to increase efficiency in a call center is by…”. Scott Nazareth.

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11 Ways to Reducing Communication Costs with Internet Telephony Solutions

Hodusoft

Managing the cost per call is a paramount challenge for contemporary businesses across various industries. As per industry standards, an acceptable cost per call could range anywhere from $2.70 However, the cost per call varies from one industry to the other.

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