How to Create Service Standards that Really Work
Up Your Service
JANUARY 28, 2020
Follow up each complaint resolution within 24 hours. Coaching and correcting ongoing staff performance. Respond to every customer inquiry within 60 minutes. Open a new queue if more than 3 customers are waiting. Check each passenger has their seat belt fastened. Resolve a client problem within 4 hours.
52 
Let's personalize your content