Benchmark Chief Customer Officer Customer effort Meeting 
ChurnZero
JUNE 17, 2022
Onboarding sets the tone for a customer’s entire lifecycle. Every onboarding task, meeting, communication, and training must serve a single purpose—and that is to get the customer to realize value. Is the customer an early adopter, a lagger, or right on track? Identify early usage patterns of customers who have churned.
ChurnZero
JUNE 17, 2022
Onboarding sets the tone for a customer’s entire lifecycle. Every onboarding task, meeting, communication, and training must serve a single purpose—and that is to get the customer to realize value. Is the customer an early adopter, a lagger, or right on track? Identify early usage patterns of customers who have churned.
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