Predictive Dialer vs Auto Dialer: What You Need to Know
aircall
MAY 14, 2021
They calculate the average length of a call and the average number of phone numbers it will take before a receiving party answers. From there, the auto dialer sends the call to a live operator or a recorded message. Back in the 1940s, banks used the first auto dialers to make calls for collections. What Is a Predictive Dialer?
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