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Workforce Management Software Improves Employee Engagement

DMG Consulting

Companies are re-evaluating their salary structures as they struggle to hire people for traditionally low-level jobs, including: contact center/customer service representatives, bank tellers, retail clerks, servers, hospitality workers, flight attendants, healthcare aides, and more.

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5 Customer Service Tech Trends to Explore at MWC 2018

TechSee

Virtual agent exhibitors at MWC 2018: Nuance. Check out Nina, their award-winning virtual assistant. The solution is encrypted and unhackable, shared instantly, fully traceable and unchangeable. Nuance Communications uses conversational AI to create stronger relationships, and better experiences, for consumers.

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5 Customer Service Tech Trends to Explore at MWC 2018

TechSee

Virtual agent exhibitors at MWC 2018: Nuance. Check out Nina, their award-winning virtual assistant. The solution is encrypted and unhackable, shared instantly, fully traceable and unchangeable. Nuance Communications uses conversational AI to create stronger relationships, and better experiences, for consumers.