Revation Systems
JANUARY 12, 2018
Today the role of cloud and multi-channel features has changed the game entirely, and shifted what was merely used to aggregate inbound and outbound phone calls into a complex communications hub able to transform multiple industries such as healthcare and banking. Everything. In 2018, features like web chat are now expectations.
HGS
MAY 27, 2015
HGS’s cord blood bank project with Virgin Health is another such service that calls for specialized training to address emotional needs of customers. The contact center supports a stem-cell transplantation service, managing a 5-stage process, from application, collection and testing. Knowledge Is Power.
Hodusoft
JANUARY 1, 2024
The Rise of Virtual Banking: Contact Center Software as the Backbone of Remote Financial Services Over the past few years, the state of virtual banking has evolved greatly with financial institutions utilizing digital technologies to provide innovative and expedient banking services. That number was 197 million in March 2021.
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