article thumbnail

Top 51 Customer Service Leaders – Best Customer Experience Influencers

Netomi

She is often quoted in industry journals on leading morale, employee engagement, customer experience, and teamwork. Having spent the first decade of this career managing a complex technical support environment for Occupational Health and eLearning software, Nate transitioned to Customer Experience 2015.

article thumbnail

13 VoIP Benefits for Small (And Large) Businesses

JustCall

These data-based features also entail better customer service, higher customer-employee engagement, and quick resolution of customer issues and grievances. This data is meant for those companies who have technical support or customer service teams working in different call centers globally.

voip 40